Exchanges & Returns
Vital Dry Return & Refund Policy
At Vital Dry, we do everything we can to deliver products that truly make you happy. However, it's possible that something isn't quite right – and we have a fair and flexible policy for that.
100% Leak-Free Guarantee
Our products are designed to be 100% leak-proof. Did you experience a leak anyway?
Then this is automatically covered by our 100% leak-free guarantee .
Just send us a message and we'll make sure you get a full refund – hassle-free, and without you having to return anything.
Not completely satisfied?
Are you not satisfied with your order – for example because the size is not right or the product does not fully meet your expectations?
Please feel free to contact us. We'll always be happy to assist you and find a suitable solution . This could include a reshipment in a different size, a partial refund, or—in some cases—even a full refund.
We believe in service without the fine print, so please feel free to share your situation with us.
Good to know:
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We are not accepting returns at this time, but in most cases you will not need to return the product.
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Our customer service is always ready to assist you.
Do you have questions about your order or are you unsure about something?
Just contact us – we're happy to help!
Customer service
contact@vitaldry.nl